The type of support provided varies according to the needs of the client.

Below are some examples:

‘HR audit’ to evaluate current practices and report on compliance with employment legislation and best practice
Drafting of contracts of employment, Employee Handbooks, job descriptions to clarify terms
Support to Managers by email/phone/in person throughout disciplinary or grievance procedures to give confidence and avoid pitfalls
Provision of regular updates of employment legislation to ensure awareness and appropriate action required
Development/updating of family friendly policies (maternity, paternity, parental leave, shared parental leave, flexible working)
Development of other policies (eg stress, use of e-mail, harassment, smoking, whistleblowing) to ensure common understanding and practices
Advice on absence management strategies to control short and long term absence
Drafting/reviewing of communications with employees to ensure optimum results
Advice and support to managers on restructuring/redundancies to ensure effective outcome and compliance with legislation
Assistance with Employment Tribunal Claims to minimise costs/management time
Design/implementation of a Performance Appraisal Scheme to achieve improved performance
Review of terms and conditions to aid staff retention and compliance with legislation
Coaching of HR/Payroll Administrators to develop HR skills
Mentoring or training in recruitment interviewing skills to make more effective selection decisions
Training of Managers in skills required for more effective discipline and appraisal